Hi just thought I would contact you on the 1st year of using the installation and give you update on performance.
Feed in tariff £600.00
Many thanks to all concerned with the installation of my solar panels. The only problem that I had was dealt with quickly and efficiently. Congratulations to all the team, thanks again.
Having the solar installation completed this morning was a doddle-great workers, extremely thoughtful, pleasant and very efficient. It only took about 2 and a half hours to fit 16 panels. We were amazed how quick and easy it was with no mess, fuss and very little disruption. The arrangement of the panels looks great as it was a little difficult to work out the best way around 3 Velux windows but the roofer managed to get the most aesthetic arrangement which looks superb in black on the grey tiles.
Thoroughly delighted with the whole process so far and I would recommend them to any neighbours etc. I only hope the generation goes just as smoothly but only time and the weather will tell us that.
Many thanks for the work so far.
Just to tell you how pleased I am with the sale and installation of the solar panels. Could not speak highly enough of Brian from his sales manner to his in-depth information on solar panels and keeping in touch both before and after the installation. The installation of the panels was carried out in a morning without mishap or mess, so well done.
Mr Patrick, Sunderland
Our first contact was with Ken White who, at the end of a long day, went through all the principles and practice of solar power, including details of the components you recommended, and why you thought they were the best. Also he left us with an invaluable interactive computer chart showing his best estimate of our savings, but in which we could also insert our own figures. We took up his offer to e-mail any further questions that came to mind, and there were many, and were delighted by his patience, and prompt, clearly explained answers.
On installation day three very helpful fitters arrived about 9.30 and explained exactly what they were going to do and why. Despite lifting the carpet and a couple of floorboards on the landing to install the wiring there was no disruption to us, and everything was professionally restored. The installation was complete and working by 1 o’clock.
All the necessary paperwork arrived two days later. We were very impressed by your professionalism from start to finish, and would, without hesitation, recommend your company.
Mr & Mrs Downham
Loving the panels! Made £78.60 in the first month and our electric bill was less than £20! I’m watching TV and heating the sitting room for free! Why I didn’t do this earlier is beyond me!!
Your installation team pressed on through the rain to finalise the panel fittings, a service we greatly appreciate, our thanks also to yourself and Ken.
Mr & Mrs Skelton
I just want to say that I am really pleased with the service provided SaveHeatEnergy. I felt very comfortable in using the company to install solar PV thanks to the friendly and helpful service that you have all provided, both in terms of the sales/customer service side of things and the subsequent installation.
Mr Gordon, Newcastle
After having solar panels fitted by Save Heat Energy, I want to thank Paul for explaining everything so well. Also the energy surveyors plus the fitting team, all were very good workers, not to forget Lynne who is very helpful on the phone, thank you very much.
Mrs Brenda Wood
A pleasure working with you and I will recommend your company if anyone asks where we got the job done.
Thank you for the Company’s excellent customer service whilst we were having our solar panels fitted.
Your sales representative was very knowledgeable about the product and explained it clearly without being pushy which we appreciated.
The workmen were also very professional in their manner and work. They introduced themselves on arrival and they explained what they doing. They worked hard whilst they were here, were focussed on getting the job done and cleaned up after themselves when the job was finished.
A big thank you to you also for giving help and support over the phone. We particularly appreciate your efficiency in dealing with the documentation necessary so we could get it sent in to register with our provider straight away.
I would not hesitate to recommend your Company to other people wishing to have solar panels fitted.
Mr & Mrs Charles
I must write to you and your colleagues on the excellent service I have received.
First your representative arrived on time and gave me by far the best demonstration of the four solar panel companies who came to see me. He gave me a good insight into how the system works and what financial benefits I could expect.
After agreeing that delivery & installation would be one week from the order date, I placed an order.
Due to me going on holiday I requested a quick turnaround on all paperwork from your administration department, so that I could register with my electric supplier.
Installation date arrived, so did the solar panels. The panels were fitted, Inverter and all electric work completed in 3 hours. The fitters & electricians were very courteous and hard workers and it is a pleasure to report that they were excellent representatives of your company.
All paperwork was emailed to me on the date of installation allowing me to complete my suppliers forms.
I would not hesitate in recommending your company to any of my friends or family.
Once again well done
Mr Gomersall, Doncaster
We would like to thank you very much for the way that our Solar Panels were fitted. The men worked very hard and long hours as our house was not the easiest to do. They tidied up well and left us with very little to do. They were very pleasant to have in the house.
Geraldine & Peter Smith
Save Heat Energy came to fit our solar panels and we were impressed by the service we obtained. The salesman appeared honest, explained the products but didn’t try to ‘hard sell’ the system and we were given time to consider the implications of solar panels for us. When the installers came to fit them, they arrived promptly and had the job done in no time, with a minimum of mess. All installers were knowledgeable about their part of the job and had time to explain the system to us and how it would work best. We didn’t have to pay up front for a deposit but were able to pay for the panels once they had been fitted to our roof and we were happy with them. We are very satisfied with this company and would recommend them, unreservedly, to anyone else considering having solar panels fitted to their roof.
Mrs Stephenson, Consett
From the initial quotation prepared by Mr S Ruddick, the installation by the three man team and the follow up information by your office has been nothing but as planned and on time. I was impressed by the speed and care taken by the installers and importantly cleaning up after themselves. I expect good quality workmanship and efficient follow up which I am please to say I got.
Alan Rochelle, Gateshead
We were over the moon with the service we have received from Save Heat Energy from the beginning of the process to the end. The gentleman who came out to see us initially explained everything to us in detail so we understood how everything worked.
The fitters who came to install our panels were polite and very helpful, they tidied up and left the house as they found it which we appreciated. So from beginning to end we could not find any fault with your company at all and would recommend your company to any future customers with no hesitation at all.
Mrs Stephenson, Consett
We would also like to take this opportunity to thank everyone (including yourself) for the kindness, efficiency and great price we have received from you.
We were impressed and pleased by the original visit by Paul McGhin, who explained in an easy and informative way how the panels work and what the process would be to install and register for the Feed in tariff. We were also pleased that there was plenty of information and no hard sell.
We were also pleased how quickly you came to install the panels and again how informative and helpful all of the installation team were. We were also really impressed that the whole installation took less than 3 hours from arrival to cleaning up the last bit of packaging.
The warranty of the equipment is superb and the product quality looks really good.
Once again thank you so much for everything and we will not hesitate to recommend you to our neighbours and friends (although you seem to have interest and orders from the whole of this street!)
Audrey & Paul
One of our neighbours had solar panels fitted and were delighted with them, I asked who had installed them and it was Save Heat Energy, they gave me the number and I organised for them to come and view my property for a survey and to give me some advice.
I was delighted with the price so agreed to have them installed. The process was so easy and I am now pleased with the company and how much I am actually saving. I would recommend Save Heat Energy to anyone.
Mr Robson, Harrogate
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